Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Simexa website and the consultation, concierge, and reseller services provided through Simexa (“Services,” “we,” “us,” or “our”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use of the Services.

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the Simexa website and the consultation, concierge, and reseller services provided through Simexa (“Services,” “we,” “us,” or “our”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use of the Services.

Simexa is an independent multi-service concierge and authorized reseller. We help residential and business customers identify, evaluate, and connect with third-party service providers across telecommunications, energy, cellular, security, insurance, moving, and related categories. Simexa does not directly own, operate, generate, deliver, install, or bill for the underlying services. Those are provided by the third-party providers you select.

2. Description of Services

3. Use of Services

You agree to use our Services only for lawful purposes and in compliance with these Terms and any applicable laws and regulations. You may not use the Services to harm Simexa, our partners, other users, or any third party.

4. Privacy

Your use of our Services is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in that policy.

5. Intellectual Property

All content on the Simexa website, including text, graphics, logos, images, design elements, and the Simexa name and mark, is owned by or licensed to Simexa and protected by applicable intellectual property laws. You agree not to reproduce, distribute, modify, transmit, or create derivative works of any content without our prior written consent.

6. Third-Party Providers and Relationships

All services discussed, presented, or coordinated through Simexa are offered, delivered, and billed by independent third-party providers. Each provider is solely responsible for the terms, performance, pricing, support, and ongoing fulfillment of the service it provides. Simexa may have referral, reseller, or distribution relationships with these providers and may receive compensation as a result. These relationships do not affect your right to choose any provider you wish.

7. No Guarantees

Simexa makes no representations, warranties, or guarantees regarding the availability, pricing, performance, installation timelines, contract terms, or ongoing service of any third-party provider. Information presented through our Services is provided “as is” and is subject to change at any time. Final terms come from the provider you select.

8. Communication Consent

By submitting your information or initiating a consultation, you consent to be contacted by Simexa and its authorized representatives by phone, email, and SMS regarding your inquiry, your services, and related offers. Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions in any message, or by replying STOP to any SMS message.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Simexa, its affiliates, officers, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, loss of data, loss of business, or service interruption, arising from your use of our Services or from any service, product, or conduct of a third-party provider. Because Simexa generally does not charge consumers, any aggregate liability shall not exceed the amount (if any) paid by you to Simexa in the twelve (12) months preceding the event giving rise to the claim.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Simexa. We do not endorse and are not responsible for the content, privacy practices, or actions of these third-party websites.

11. Website Usage Restrictions

You agree not to use the Services for any unlawful purpose, attempt to gain unauthorized access to our systems, interfere with or disrupt the Services, scrape or extract data by automated means, transmit malware or harmful code, or misrepresent your identity. Simexa may suspend or restrict access at its discretion.

12. Changes to Terms

Simexa may update or modify these Terms at any time. Updates take effect when posted to this page. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Texas without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas, unless otherwise required by applicable law.

14. Contact Us

If you have questions about these Terms, please contact us at admin@simexa.io.